Eradicating Bullying & Incivility Self-Study eCourse

Increasing demands, decreasing resources, burnout, bullying, and incivility are challenging nursing leaders now more than ever before. When disruptive behaviors go unchecked, workplace culture suffers and in time, good employees disengage or leave. These behaviors also have a negative impact on patient safety and satisfaction and on the organization as a whole as the costs of turnover are immense.

In order to feel comfortable and prepared to address incidents of workplace bullying or incivility, nurse leaders need training in the skills and strategies that are most effective. The Eradicating Bullying & Incivility Self-Study Program meets this need.

About the Self-Study Program

ONL has partnered with the Healthy Workforce Institute (HWI) to provide our members and community with access to HWI's Eradicating Bullying & Incivility Self-Study eCourseThis program is an essential first step in recognizing, addressing, and eradicating the prevalent, disruptive behaviors that are undermining your workforce culture.

Designed with busy healthcare leaders in mind, each module is bite-sized, less than an hour long, and can be taken online at the learner's desired pace. 

By the end of this course, you will have the tools, strategies, and confidence to identify disruptive behaviors that undermine a culture of safety, set behavioral expectations with employees, and hold staff accountable for professional behavior.


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 Through this program, you will:

  • Recognize the characteristics of bullying and incivility and their detrimental impact.
  • Develop the skills needed to confront and eliminate disruptive behaviors.
  • Identify strategies to create a culture of civility and respect in the workplace.
  • Establish behavioral expectations and action steps to address future incidences.
  • Transform your department into a nurturing, supportive, and professional workplace.

What Participants Can Expect

  • Experience a self-paced, online course designed specifically for healthcare leaders dealing with workplace bullying and incivility
  • Develop the tools to identify disruptive behaviors that undermine a culture of workplace safety
  • Gain skills, strategies, and confidence to address disruptive behaviors and maintain a healthy workplace
  • ebi course visualProgram focus areas include:
    • Getting Clear on Bullying Behavior
    • Recognizing Disruptive Behaviors
    • Setting Behavioral Expectations
    • Confronting Disruptive Behaviors
    • Holding Employees Accountable

Who Should Participate

  • New, emerging, and experienced nurse leaders alike who wish to strengthen their skill set for addressing disruptive behaviors in the workplace and building a culture of respect.

Program Details

  • This program is an online, self-study program containing five modules that can be completed at the learner's self-directed pace. Nurse leaders can enroll and begin the program at any point in time.
  • Enrollees are provided access to all materials for a one-year period from registration.
  • Participants are eligible for 5.8 Contact Hours upon completion of the program.
  • Program registration fee is $399 per person.

Program Faculty

Renee Thompson 

Renee Thompson DNP, RN, FAAN, CSP
CEO & Founder, Healthy Workforce Institute

Dr. Renee Thompson is a sought after speaker, author, consultant, and leading authority on creating healthy workforces by eliminating bullying and incivility. With more than 30 years as a clinical nurse, nurse educator, quality manager, and nurse executive, Dr. Thompson is a leading authority on workplace bullying and incivility and spends the majority of her time working with healthcare leaders who want to cultivate a healthy workforce. Renee is the CEO and Founder of the Healthy Workforce Institute and has been repeatedly published, interviewed, and awarded for her work to eradicate disruptive behaviors in healthcare.

Participant Testimonials

  • "The Eradicating Bullying & Incivility course provides solutions to the real world problems we face when leading teams of healthcare professionals. Understanding the differences in incivility, a bad day, and true bully behavior allows us as leaders to better utilize tools and resources to address issues head on and help keep our teams on the path to excellence.” 

  • "The EBI course provided a framework for how to talk to employees as well as counseling that was so very helpful. By taking this course it gave me the ability to assist staff in creating credo’s for each of my units. So very helpful for new hires coming into our unit!”

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 Patient Care LinkAmerican Organization for Nurse Leadership